Privacy
The company with distinctive title “ATH. ROSSIDIS KE SIA OE” (hereinafter referred to as “the Company”) and address Pergamou 14 (Eleftherias Square), Xanthi T.K. 67131, is the owner of this website (hereinafter referred to as “website” or “website”) and the users or visitors of the Company’s website are referred to as “the Customer”, regardless of whether they order services or products from our Company. This confidentiality statement applies to the customers served by the Company as well as to ordinary visitors to its website.
The Company created this website with the sole purpose of serving its customers. The rossidiscoffee.gr website is simple and friendly to use, while it has been designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the rossidiscoffee.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
What is personal data?
Personal data is information that directly or indirectly identifies you. Indirect means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.
Generally
The information voluntarily provided by the users of the mentioned website is used by the Company, in order for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask and finally to serve and execute the orders their. The information collected by the Company through the website is intended to measure its traffic numbers, to determine customer requirements for more products and to facilitate transactions with the company. The Company does not distribute to any other organization or partner that is not connected to the Company the e-mail addresses, or any other information concerning its users and customers, except to direct partners in the order service process.
Gathering information
The Company designed its website so that its users can visit it without having to reveal their identity unless they choose to do so. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send an email to the Company.
Use of Information
The Company collects three types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to fulfill his order from the Company, (3) information that the user gives us in order for the Company to contact him. When filling out any order form on our website, you will be asked for your name, address, postal code of your area, email address, telephone number, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested. The Company makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by the Company. You have the possibility to choose whether or not you want to receive such communications from the Company by sending your request via e-mail to the email address info@rossidiscoffee.gr
Access to Information.
Each order processing requires the collection of personal information, to deliver or reserve an order. The provision of your personal data on your part means that you consent to this data being used by the Company for the reasons mentioned above. The Company requires its employees and the maintainers of its website to provide its user-clients with the level of security referred to in this Privacy Statement. In no other case may the Company share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).
Use of personal data
We will use your personal data for the purposes as described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
Legal obligations and legal defense
We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.
Use of the Company’s homepage (rossidiscoffee.gr)
This privacy policy also applies to the use of our website rossidiscoffee.gr (“Website”), with the following privacy mechanisms and features.
Cookies
The Company has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access in it, and for the collection of data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you with advertising & educational content relevant to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the rossidiscoffee.gr website to function properly and seamlessly.
Cookies are divided into the following categories:
– Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, saving products to the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the website is immediately affected, your personal navigation experience is limited and basic e-commerce functions are underpowered.
– Functionality cookies. These cookies remember your preferences when you browse our website, so that we can recommend the right products based on your needs, thus helping you to find what you are looking for much more easily.
– Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages are visited most often, inform us if they experience any problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. They are used only to improve the way the website works.
– Advertising Cookies. These cookies are used to deliver advertisements relevant to you and your interests. They are also used to send advertising or offers that are more relevant to your needs, thus reducing unwanted and irrelevant advertising messages. They also help us measure the effectiveness of our advertising campaigns.
– Cookies Analytics. They are a subset of Functionality Cookies and enable us to evaluate the effectiveness of the various functions of our website, thus continuously improving the experience we offer you.
Third party suppliers, including Google, may display Company advertisements on websites, use cookies to update, optimize and display advertisements based on the user’s previous visit to the rossidiscoffee.gr website
The Company may also use cookies from your previous visit to its website for remarketing.
You can choose to opt out of such use of cookies by Google by clicking here. You can also set your browser (chrome, firefox edge, etc.) to notify you every time before a cookie is downloaded and decide whether to download it or reject it. In this case, keep in mind that you may not be able to use all of its features.
The Company may use Google Analytics functions for display advertising (eg, remarketing, Google Display Network display reports, etc.). Using Ads Settings, visitors can opt out of Google Analytics for display ads and also customize Google Display Network ads. Here are the available Google Analytics opt-out options for the web.
The Company complies with the Google AdWords Interest-Based Advertising Policy and sensitive category restrictions and:
The Company and third-party vendors, including Google, together use cookies (such as the Google Analytics cookie) to update, optimize and serve ads based on some users’ previous visits to its website, to run reports on way in which the Company’s advertisements are displayed, other uses of advertising services, interactions with these ad displays and advertising services related to visits to the rossidiscoffee.gr website. the Company may use data from Google’s interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.
We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will be effective from the moment the revised Cookies Policy is available on our website.
Third-party advertisers and other businesses we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.
Business transfers
In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, to the extent reasonable and necessary for the Business Transfer, and provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform affected subjects before the personal data becomes subject to a different privacy policy.
Processing of children’s personal data
The Company will not collect or process personal data from children under the age of 16 unless parental consent has been given in accordance with applicable local law. If we become aware that a child’s personal data has been collected in error, we will delete that data without undue delay.
Correcting, Amending or Deleting Information
The Company allows its users to correct, change, complete or delete data and information submitted to the Company. If you choose to delete information, the Company will act to delete that information from its records immediately. For the protection and security of the user the Company will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to ask any question contact the Company via rossidiscoffee.gr or via e-mail at info@rossidiscoffee .gr. Changing or correcting your personal data can also be done via the registration page of our website. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.
Secure Transactions
The Company is committed to ensuring the security and integrity of the data it collects about the users of its website. The Company has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the Company’s website.
We implement an appropriate level of security and have therefore implemented reasonable physical, electronic and administrative procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or they are processed in a different way. Our information security policies are closely aligned with widely accepted international standards and are regularly reviewed and updated, whenever necessary, to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to the staff or direct partners of the Company who are required to have such information for the service of orders. In the event of a data breach containing personal data, the Company will comply with applicable law regarding notification of the breach.
Your legal rights
As a data subject you have specific legal rights regarding the personal data we collect from you. The Company will respect your rights and adequately address your concerns.
The following list contains information about your legal rights under applicable data protection laws:
• Right to withdraw consent: Where the processing of personal data is based on your consent you may withdraw this consent at any time.
• Right to rectification: You can ask us to correct your personal data. We make reasonable efforts to keep your personal data in our possession or control and used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You also have the possibility to check and correct your personal data by logging into the personal account you have on our website.
• Right to restriction: You can ask us to restrict the processing of your personal data if
– You dispute the accuracy of your personal data for the period that we need to verify the accuracy, – The processing is unlawful and you request the restriction of processing instead of the deletion of your personal data, – We no longer need your personal data, but you you need to support, exercise or defend legal claims, or – You object to the processing for the period we are verifying whether our legitimate interests override yours.
• Right of access: You can ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, what it is used for, where it was collected from, if not from you directly, and to whom they have been shared, as the case may be. You can obtain from us free of charge a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copies you may request from us.
• Right to portability: Upon your request, we will transfer your data to another controller, where this is technically possible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another data controller, which you indicate to us, directly.
• Right to erasure: You can ask us to erase your personal data where – the personal data is no longer necessary in relation to the purposes for which it was collected or processed – you have the right to object to further processing of your personal data and you exercise this right – the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing – your personal data has been processed unlawfully unless the processing is necessary – to comply with a legal obligation, which requires processing by us – in particular for legal duty obligations – to support, exercise or defend legal claims.
• Right to object: You can object – at any time – to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interests of third parties. In this case we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons and an overriding interest for the processing or to support, exercise or defend legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.
• Right to file a complaint: In the event of an alleged violation of applicable privacy laws, you may file a complaint with the data protection supervisory authority in the country where you live or in which the alleged violation occurred.
Please note:
• Time period: We will try to fulfill your request within 30 days. However, the deadline may be extended for specific reasons related to your specific legal right or the complexity of your request.
• Restriction of access: In some cases we may not be able to provide access to all or some of your personal data based on legal provisions. If we deny your request for access, we will inform you of the reason for this denial.
• Non-identification: In some cases, we may not be able to look up your personal data because of the identifiers you provide in your application. Two examples of personal data that we cannot look up when you provide your name and email address are: – data collected through browser cookies, – data collected by social networks if you have posted your comment under a pseudonym that it is not known to us.
In such cases, where we cannot identify you as a data subject, we are unable to comply with your request to exercise your legal rights as described in this article, unless you provide us with additional information that allows you to be identified.
• Exercising your legal rights: In order to exercise your legal rights, please contact us in writing by email. You can also directly contact our Data Protection Officer at info@rossidiscoffee.gr
Preservation of your personal data
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.
In addition, we will not delete all of your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about individuals who do not wish to be contacted in the future (eg via group e-mails). We categorize your requests as consent to store your personal data for the purposes of maintaining that particular record unless you instruct us otherwise.
Please address questions regarding data protection and any requests to exercise your legal rights to the data controller at info@rossidiscoffee.gr
Periodic Changes
The Company is constantly expanding, updating and improving its website, and related products and services, and will update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures implemented by the Company
If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.